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Poster: ldw Date: Aug 11, 2016 8:04am
Forum: texts Subject: View counter malfunctioning

Hi Jeff (or anyone)

The view counter seems to be broken. It's no longer registering the number of views a work receives even on the level of the item, even after a 24 hour delay. If someone could please take a look at this. it would be much appreciated.

Thanks.

ldw

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Poster: Jeff Kaplan Date: Aug 11, 2016 1:20pm
Forum: texts Subject: Re: View counter malfunctioning

please post a link to an example item. thx.

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Poster: ldw Date: Aug 12, 2016 7:20am
Forum: texts Subject: Re: View counter malfunctioning

Hi Jeff,

Sorry about the delay in getting back in touch with you. It was unavoidable. One of the items in question is:

https://archive.org/details/MovetureTheDailyRushes

I know it was downloaded but the view counter didn't register it. Anyway, thanks for taking a look.

ldw

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Poster: Jeff Kaplan Date: Aug 12, 2016 10:13am
Forum: texts Subject: Re: View counter malfunctioning

how long did you wait to see a change? it takes at least 24 hours for the count to be updated. i'll test but it will take at least 24 hours for to see if it changes.